FAQ

Q1: Why should I choose your company?

A: We are integrated with industry and trade. We have our own factory, all products are produced in the factory, quality safety is guaranteed; We have a professional R&D team, production team, sales team and after-sales team, the whole process for your shopping escort.

Q2: How does your factory make sure the product quality?

A: 1. We will check the samples randomly.

2.Ensure the quality and storage safety of each batch of products.

3.We will make a final inspection before shipment to avoid any problems.

Q3: Can I get some free sample?

A: We are happy to provide free samples, you only need to pay for the shipping cost, Please consult customer service for details.

Q4: Is there any discount?

A: Yes, some products are being discounted. We have a large number of limited time discounts waiting for you to receive, you can contact us for you have any needs.

Q5: What's your minimum quantity? How to place order online?

A: Different products have different MOQ, please consult customer service for details. You can click ‘start order’ to place your order, or send Inquiry/Chat to contact our customer service for details.

Q6: What is the payment term?

A: Payment can be done by Trade Assurance, T/T, L/C, Credit Card and more. Please consult customer service for details.

Q7: What is the delivery time/method?

A: We usually ship the goods within 1-7 working days after you make the payment. We can express by DHL/FedEx/UPS and more, you can also choose your freight forwarder.

Q8: When can I get the quotation?

A: We usually make an offer within 24 hours after receiving your inquiry. lf it's an urgent order, you can call us or mention it in the subject line of your email so we can give priority to reply it.

Q9: Can you develop a new product for us?

A: Yes, we can. We have independent R&D department, who is able to update the procedure parameters of our main products and develop the procedure of new product. For more information, please contact us directly.

Q10: Do you provide after-sales service?

A: We provide 7*24h service. We have a professional after-sales team to solve your problems, you are welcome to place an order.